Referral Process

Getting started with CATS is simple:

  1. Fill out the referral form, choosing your therapy type, fee rate, and preferred contact method.

  2. Our team will contact you with the therapists that match your availability and preferences and invite you to look at our therapist team. If you already have a preference for a therapist, you can mention it in your form. (Check your Junk Folder)

  3. Attend a free initial consultation with your chosen therapist. This can be in person at CATS or through a phone call. During your initial consultation you will exchange contact details, get to know your therapist and find out if they are the right fit for you.

  4. After the consultation, if you’re happy to continue with sessions with the therapist you have just had your initial consultation with, you will arrange your first session. If you feel the therapist is the right fit for you, get in touch with CATS. We all want to make sure you get the support you need with the person that feels right for you.

  5. Onboarding: Therapists may send contracts or intake forms before your initial consultation if starting sessions.

Waiting times vary, We’ll let you know about any waiting times when we schedule your consultation.

Interior room with wooden floor, wooden dining table, white chairs, and potted plant. Large window with roller blind, shelving with books and art supplies. Large woven basket and guitar case on the floor.

More Information

CATS is not a crisis intervention service, If you're in crisis or need immediate support, please remember that help is just a click away. Visit Need Help Now? for information on emergency services. You're not alone, and help is available.